Topic: Restaurant operations
Humans are hardwired to respond physiologically and psychologically to music, which is why music and cocktail menu programs must compliment each other.
Regular guests are the backbone of any successful bar or restaurant. Without a regular flow of repeat guests, operators are left scrambling to find new customers.
industry expert Donald Burns shoots down myths surrounding bar, nightclub and restaurant marketing while providing truth and solutions.
Eric Hobbie, "intoxicologist" at the Palms, the Camden and Apex Social Club, has learned a lot about launching successful bar programs.
If you find yourself in a new management position or you're an owner about to promote someone to manager, read this and take notes!
Your successes and failures are due to your ability to gather a high-performance team around you. Here are four steps to building an amazing team in just 90 days.
As someone who has played a role in firing many hospitality business workers, Kevin Tam knows a thing or two about why people lose jobs.
Create a bar training program, assign your bar team members operational elements, and your efforts will be rewarded.
The Palms Casino Resort recently unveiled a new, updated look with brand-new nightlife venues. Here are the lessons you can learn from the Palms' grand re-opening.
As an operator or manager, you need to watch what you say to your staff during times of stress. Here are three phrases to never say to your staff.