Keyword: Nightclub & Bar Conference

What is Customer Service?

William "Billie-O" Orilio explains the importance of human interactions in the hospitality industry, how to make your customers happy, and how to improve your bottom line.
Shoo Shoo, Baby bar interior

Bar on a Budget, Part Two

In part two of our Bar on a Budget how-to series we provide feedback regarding various types of owners, their roles, and the challenge they'll face.