Kevin Tam

Kevin Tam
Inventory Auditor & Operations Consultant

Kevin Tam's main objective is simple: help bar owners curb irresponsible liquor usage, and keep the playing field fair between owners and staff. He owns a liquor auditing practice that serves owners of bars, night clubs and restaurants. Along with weekly on-site audits, he provides his night club clients third party verification of paybacks. He also provides remote auditing services and consulting internationally for bar owners who reside outside his home town of Calgary, Alberta, Canada.

Kevin is an operations consultant with over a decade of experience working directly with bar, restaurant and nightclub owners on all points of the spectrum: from family-owned single bar operations to large companies with locations on an international scale. Kevin works with them all and understands the unique challenges each kind of company faces.

He is the author of a book entitled Night Club Marketing Systems – How to Get Customers for Your Bar. Kevin is also a regular writer for Nightclub & Bar, providing information high-level operators seek to get the extra edge in their marketing, sales and operations.

He continues to write today, providing specialized information directly to nightclub, bar and restaurant owners from his workshops, newsletters and magazine articles. He is also active in the field, operating an inventory auditing practice with Sculpture Hospitality.

Kevin can be reached directly at [email protected].

Stories by Kevin Tam

Managing Multiple Venues

When bar owners and operators expand their businesses into different cities, becoming multi-unit operators, success is determined less by the abilities of the owner and becomes about the abilities of the people hired.

Exceptional Customer Service

Considering how fierce the competition for guests has gotten, owners and operators must deliver exceptional customer service at all times. Here are the keys to providing outstanding guest service, just like the legendary Walt Disney and Grand Hyatt Hotels chain.

Placing Large Liquor Orders

With New Year's Eve on the horizon it's a safe bet that your liquor orders have gotten larger. An effective bar manager knows how to stay organized in order to avoid making costly (literally) mistakes. Here are 3 simple ways to keep organized when placing large spirits, beer and wine orders.

Keep a List of Guests

While most operators probably understand instinctively that they should be capturing customer data, too many of them simply fail to do it. You need to maintain an internal list of your regular customers so that you can market to them directly.

Optimize Your Staff's Performance

The management of different personalities and making sure that employees are completing the tasks to which they have been assigned are two of the biggest challenges nightclub, bar, and restaurant operators face on a daily basis. Here are 3 tips to make this challenge more manageable.

Alcohol Producers & Manufacturers License

If you've never considered it or thought perhaps it would be too difficult, applying for and obtaining an alcohol producers and manufacturers license can help you cut costs, increase your profit margins, and gain an edge on your competition. The initial expenditure can be worth it in the end.