Bar Management - Staff Management

Serving Alcohol: It’s Never a Problem…Until it’s a Problem

February 21, 2017 | Article | By Trevor Estelle

Trevor Estelle, the vice president at TIPS, will host a presentation addressing two trends that can impact the bottom lines of operators. First,...

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Make Responsible Alcohol Service Your Resolution in 2017

February 7, 2017 | Article | By Trevor Estelle

One resolution that should be on the top of every operator’s list for 2017 is responsible alcohol service. So what can you do to protect your...

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7 Resolutions You Need to Make for 2017

December 13, 2016 | Article | By Jim D’Arcangelo, Nancy A. Shenker

It's all well and good to be prepared for the holidays through New Year's Eve, but what are you planning for your business in 2017? Here are 7...

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3 Ways to Get Your Staff Performing at Optimal Levels

November 22, 2016 | Article | By Kevin Tam

The management of different personalities and making sure that employees are completing the tasks to which they have been assigned are two of the...

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Hilton Worldwide Goes High Tech to Upgrade Training

August 15, 2016 | Article | By Jack Robertiello

Winner of the 2016 VIBE Vista Award for Best Overall beverage program among hotels, cruise lines and casinos, Hilton Worldwide organized units into...

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ServSafe on the Seas: Sail Safely, Drink Responsibly

May 9, 2016 | Article | By Jack Robertiello

Royal Caribbean International employs hundreds of servers speaking dozens of languages, and getting them all on board a responsible alcohol service...

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Creativity & Control: Managing Creativity at the Bar

April 26, 2016 | Article | By Brian Warrener

Owning and operating a bar requires the right balance between policies, procedures, and encouraging creativity. Operators who implement tight...

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What’s Your Product? The Implications of Offering Goods and Services

March 1, 2016 | Article | By Brian Warrener

Let's be blunt: our industry is hard. We deliver a mixed product each and every day because our product is a combination of both goods and services,...

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Your "Night" in Shining Armor

November 17, 2015 | Article | By Jenna Silverman

Success in this industry comes down to developing a strategy for every aspect of your operation, from when to open to eliminating the front of house...

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7 Ways to Utilize the ‘By the Way’ Technique

November 3, 2015 | Article | By Bob Brown

The "By the Way" is your staffs secret weapon—guaranteed to put you in the winner's circle with its artful, caring, and prosperous approach.

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National Restaurant Association Launches ServSafe Manager Online Course, 6th Edition

July 30, 2012 | News | By Nightclub & Bar

The National Restaurant Association (NRA) launched its ServSafe Manager Online Course, 6th Edition – the web-based version of its industry-leading...

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National Restaurant Association Surpasses 5 Million ServSafe Certifications

July 25, 2012 | News | By Nightclub & Bar

The National Restaurant Association has surpassed a milestone by issuing its 5 millionth ServSafe certification, underscoring its place as the...

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TIPS Launches Responsible Alcohol Service Training Program for Casinos

October 28, 2011 | News

Health Communications, Inc. unveiled TIPS for Gaming 2.0, an alcohol server training and certification program designed specifically for casinos,...

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Glazer’s Distributors' New Program Develops Wine, Beer and Spirits Experts

July 13, 2011 | News

Glazer’s Distributors announces a new and innovative education program that will create value added knowledge and training for their employees,...

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Corinthia Hotels Takes Sommelier Training to a New Dimension

July 13, 2011 | News

CHI Hotels & Resorts, exclusive operator of the Corinthia Hotels brand, and the Academy of Food & Wine Service (AFWS), the UK’s professional body...

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Pernod Ricard USA and BAR, LLC Offer BarSmarts WIRED this Summer

July 13, 2011 | News

Pernod Ricard USA and Beverage Alcohol Resource, LLC (BAR), are offering BarSmarts WIRED free of charge for the summer months only.

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Pernod Ricard USA Announces "Pioneers in Mixology" Roadshow of Advanced Mixology

February 17, 2011 | News

Pernod Ricard USA and BAR, LLC today unveil the details of the BarSmarts Pioneers in Mixology Program.

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Introducing a New and Improved Alcohol Server Training Program from TIPS

January 20, 2011 | News

Health Communications, Inc., provider of the TIPS (Training for Intervention Procedures) Program, today announced the release of version 3.0 of the...

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Pernod Ricard USA and BAR LLC Announce Next Wave of BarSmarts Wired

July 1, 2010 | News

The third wave of the online bartender training program BarSmarts WIRED goes live from July 1 through October 31, 2010. Interested bartenders can...

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Cointreau Launches New Bartender Education Program

June 2, 2010 | News

Cointreau announced a partnership with Dale DeGroff and F. Paul Pacult to implement a five-market bartender education program in San Francisco,...

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Demanding Customers Want Wow Service

June 10, 2014 | By Nightclub & Bar

Today’s customers are “wired and dangerous,” and one person can tell 10,000 people about their negative experience with the single click of a...

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Praise Your Staff on National Waiters and Waitresses Day

May 21, 2014 | By Kristen Santoro

Today is a day to recognize the value and importance of your servers. They represent your venue and are all the difference between a good or bad...

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7 Reasons Why Employees Quit

November 12, 2013 | By Kristen Santoro

The saying goes that people don't quit jobs, they quit their bosses. Here we dive into seven different reasons why employees quit and how you as an...

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Even Bosses Need A Little Love

October 16, 2013 | By Kristen Santoro

National Bosses Day (Today, October 16) gives workers a chance to show appreciation for hard working supervisors.

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5 Things that Make a Big Difference

September 17, 2013 | By Kristen Santoro

The hospitality industry is very challenging for owners and operators. And the success is dependent on the efforts you are willing to put into it.

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Securing The VIP Experience

August 6, 2013 | By Robert Smith

VIP’s spend money and owners love money. Sometimes rules are bent and VIP’s get away with activities that are not normally allow from general...

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Bartending 101: Who’s Training Your Bartenders?

August 5, 2013 | By Donna Hood Crecca

On-the-job training is an important element of teaching bartenders their craft and the skills necessary to manage the bar and provide hospitality.

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5 Tips in Training Your Staff to Upsell

May 20, 2013 | By Nightclub & Bar

Your venue is busy, however, your customer‘s average spend isn’t what you expected. Therefore, it’s time to teach your staff, how to up sell...

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Shake Things Up, For Goodness Sake!

January 3, 2013 | By Robert Plotkin

There’s no room at the top for the complacent and uninspired. It’s all about stepping over the rut, not falling in it. So take our list, grab a...

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Bar Backs - Cornerstones of the Bar Business

August 14, 2012 | By Robert Plotkin

To my way of thinking, a tour of duty as a bar back is the best way to become a bartender. You learn that bartending as a nightlong series of...

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