Bar Management - Serve Responsibly

Risk Assessment: Accountability at the Bar

October 6, 2015 | Article | By Nightclub & Bar

Owning a bar presents many challenges, not the least of which is liquor liability. Operators need to commit to assessing their venue's risk if they...

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The Lowdown on Liquor License

May 26, 2015 | Article | By Bernadette Hasson

If you’re sure you want to open a bar and you’ve honed in on your location, concept, and clientele, you’re ready to start looking for a liquor...

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Closing Time: Managing Patron Behavior

February 2, 2015 | Article | By Kristen Santoro

One of the most critical times in any bar or nightclub is the time leading up to and the actual closing of a venue. This witching hour can be...

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Finishing Strong: The Do’s and Don’ts of Creating Lasting Impressions

January 20, 2015 | Article | By Brian Warrener

Finishing strong is arguably the most important of the misunderstood components of service excellence, and the one that is most often neglected.

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6 Things That Can Destroy Your Bar

September 9, 2014 | Article | By Amanda Baltazar

Here we'll take a look at the top six reasons beyond being financially ill prepared that cause establishments to fail—a lot of them in their first...

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Granite City Serves Safe

September 2, 2014 | Article | By Jack Robertiello

The Minnesota-based chain took home the 2014 VIBE Vista Award for responsible service through an overhaul of all training throughout the company and...

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Liquor Licensees Assess Your Risk

February 18, 2014 | Article | By Randy Durnal

Through years of consulting, testifying and reviewing countless protocols nationwide from liquor liability complaints to slips, trips and falls, one...

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Buffalo Wild Wings Responsible Beverage Service

September 30, 2013 | Article | By Jack Robertiello

The work done by numerous restaurant chains to handle training young staffers how to monitor guest consumption deserves attention of the entire...

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Are You Checking IDs Properly?

September 3, 2013 | Article | By Robert Smith

Every employee working in the bar or club should understand the simple mechanics of screening a guests identification and the disastrous consequence...

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Alcohol Accountability Behind the Bar

June 4, 2013 | Article | By Kristen Santoro

Bar and nightclub operators often overlook one of the most important components in ensuring long term success and growth; limiting liability and...

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Pernod Ricard USA Expands Responsible Consumption Program

May 22, 2014 | News | By Nightclub & Bar

To complement the global efforts of parent company Pernod Ricard, which were highlighted by the launch of the “Wise Drinking” digital...

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Heineken Officially Announces their Dance More, Drink Slow Campaign

January 10, 2014 | News

Heineken officially announces the launch of ‘Dance More, Drink Slow,’ a partnership with world-famous Dutch DJ Armin van Buuren to make moderate...

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NTSB Recommends Lowering Blood Alcohol Level

May 14, 2013 | News

The National Transportation Safety Board voted to recommend to states that they lower the blood-alcohol content that constitutes drunk driving.

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18th Jack Daniel's/USO "Toast to the Troops" Care Package Stuffing Party Set For Fort Hood, TX

August 24, 2012 | News | By Nightclub & Bar

Military spouses, Jack Daniel's employees and USO volunteers will come together at Fort Hood, TX, on August 28th to stuff 7,500 Care Packages for our...

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TIPS Launches Responsible Alcohol Service Training Program for Casinos

October 28, 2011 | News

Health Communications, Inc. unveiled TIPS for Gaming 2.0, an alcohol server training and certification program designed specifically for casinos,...

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Anheuser-Busch Employees Promote Alcohol Responsibility

September 21, 2011 | News

More than 1,500 Anheuser-Busch employees across the United States won’t be at their desks on Friday, Sept. 23. Instead, they’ll be out visiting...

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Patrón Spirits Partners with City of Boston to Increase Efforts to Stop Underage Access to Alcohol

August 25, 2011 | News

Mayor Thomas M. Menino announced that the City of Boston, along with Patrόn Spirits, is increasing its support of the national “We Don’t Serve...

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ABI Debunks New Drunk Driving Study

July 6, 2011 | News

American Beverage Institute issued a press release criticizing the University of California, San Diego drunk driving study, pointing out that the...

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Diageo Supports New Jersey’s “Cops in Shops” Program Designed to Combat Underage Drinking

July 1, 2011 | News

Diageo announced its support of “Cops in Shops,” where police officers are placed undercover in retail locations where they will pose as store...

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Underage Drinking: There's No Good Excuse

April 26, 2011 | News

Pernod Ricard USA, the Idaho State Liquor Division and Washington State Liquor Control Board have joined forces to remind parents about the dangers...

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Take the Pledge to Serve Responsibly!

November 20, 2014 | By Nightclub & Bar

Join the Movement to Serve Responsibly! Take the pledge today and enter to win a customized responsible retailing training package.

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Smart Service Opens Up to Train Hospitality Professionals on Responsible Alcohol Service

August 2, 2014 | By Nightclub & Bar

Topshelf Bartenders is now offering a new course to owners and managers in the food service industry. It's called 'Smart Service'.

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Staying Off the Witness Stand

August 28, 2012 | By Robert Plotkin

I recently sat in on the deposition of a bar owner embroiled in a liquor liability civil suit. At issue was whether the defendant’s bartender had...

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Are you Prepared for the Worst?

November 22, 2011 | By Robert Plotkin

Expect the unexpected. It’s a common enough saying but one that’s especially true in this business.

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The Importance of Responsible Service

April 18, 2011 | By Alissa Ponchione

After two toddlers were served alcohol at Applebee's and Olive Garden, operators should take the time to reevaluate their beverage policies.

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Don't be Loko!

November 30, 2010 | By Donna Hood Crecca

With all the attention on Four Loko, Joos and other caffeinated alcohol beverages sold in retail stores, bar and club operators need to review their...

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Questioning the Legal Drinking Age

October 14, 2009 | By Donna Hood Crecca

Is the 21-year-old legal drinking age effective in curbing alcohol use and abuse among young people today? That was the question debated during the...

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