Consultant roundtable is a hit for MSIMarch 2, 2009
Phoenix, AZ - December 19, 2008 - MSI (Multi-Systems, Inc.) a leading
provider of hospitality technology and services recently hosted the
first annual Consultant Roundtable, featuring some of the industry's
best and brightest minds.
In an effort to further their own understanding and expose their servant
leadership style, MSI brought together several of hospitality's leading
consultants; for a one day session to further understand trends and the
overall current direction of the hospitality industry, from an external
point of view.
"MSI takes great pride in nurturing the relationships they have built
and those they have yet to discover. This conference was not just about
technology, nor was it to focus on MSI hospitality technology products
and services. It was an opportunity for all involved to come together,
and compare an understanding of hoteliers' needs and desires as well as
learn about potential concerns that need to be addressed" stated MSI
President Tim Tiller, following the meeting
MSI welcomed Dr. Dan Connolly, Associate Professor of information
technology at the University of Denver's School of Hotel, Restaurant and
Tourism Management as the moderator for the day's activities. Dan
walked everyone through a series of targeted questions providing a
collaborative environment where information freely flowed. Using a
break out group methodology, Dan presented each question and allowed the
diverse group to debate, generating agreed upon responses. Groups
rotated to maintain diversity in responses. After all questions were
discussed, Dan brought the group back together later in the day to
review. The consistency of responses was astonishing.
When asked what they hoped to take away, by participating in this unique
industry event, Mark Haley, Partner at Prism Travel & Hospitality stated
"I have had very little exposure to MSI. I am interested in learning
from the other great minds in the room, as well as gaining a better
understanding of MSI and their solutions."
John Burns, President Hospitality Technology Consulting, commented "I
have seen MSI from the periphery, I hope to gain a better understanding
of where they fit in to the mix of technology providers. At the end of
the day, I understand that MSI is clearly more than a PMS provider, the
company's offerings go beyond technology."
Dan Connolly agreed "[MSI] truly has a customer-centric focus and is
offering a number of value-added services that take the company beyond
that of a typical property management system (PMS) provider."
"When it comes to technology, our industry has worked hard to create
specifications [HTNG], MSI has gone further in its technological
pursuit," stated Darrin Pinkham of DP & Associates.
Dave Berkus who has had the greatest level of exposure to MSI agreed
"that the leadership team and products have evolved beyond
Watch for the full recap of this annual event to be published on MSI's
web-site in January, along with each of the Consultant's biographies.
About Multi-Systems, Inc.
Serving the hospitality industry since 1990, MSI (Multi-Systems, Inc.)
<http://www.msisolutions.com/> is a leading supplier of hotel
technology and property management software solutions
<http://www.msisolutions.com/enterprise.htm> . With an installed
customer base of nearly 3,000 hotels and resorts throughout North
America, MSI is one of the largest privately-held providers of
fully-integrated property management, sales, marketing and catering,
point of sale, web booking, and centralized corporate services. MSI
specializes in "total system solutions" for management companies and
hotel chains by providing central reservation and property system
integration. For more information on MSI, visit www.msisolutions.com <http://www.msisolutions.com>