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On-Premise industry training best-practices and advice.

Bar Rescue Insider
Tailoring the Bar Experience    February 22, 2012

Does your bar's staff know how to read your clientele? Understanding what your guests need and want is crucial to building repeat business, so give them the amazing experiences they long for.More>>

blank Article
A Complaint Is an Opportunity to Build a Customer for Life   February 2, 2012

When a guest at your bar, nightclub or restaurant has a complaint, be sure to follow these tips to mitigate the damage: More>>

Robert Plotkin
Are you Prepared for the Worst?   November 22, 2011

Expect the unexpected. It’s a common enough saying but one that’s especially true in this business.More>>

TIPS Launches Responsible Alcohol Service Training Program for Casinos   October 28, 2011

Health Communications, Inc. unveiled TIPS for Gaming 2.0, an alcohol server training and certification program designed specifically for casinos, riverboats and gambling centers.More>>

Employee Handbook Article
Are You and Your Staff on the Same Page?   August 15, 2011

Buy a new car, and they give you an owner’s manual. Get hired as a bartender or food server, though, and all you’ll likely get are a few training shifts and a printout of house policies. In today’s litigious society, that’s far from adequate. More>>

Bartender Article
Sharpen Your Skills   August 2, 2011

Let’s face facts: The days of on-the-job training for bartenders are over. Professional bartender training and education programs are now the cost of entry for any serious bar operation. More>>

Glazer’s Distributors' New Program Develops Wine, Beer and Spirits Experts   July 13, 2011

Glazer’s Distributors announces a new and innovative education program that will create value added knowledge and training for their employees, suppliers and retailers. The new training program will be called Glazer’s University (GU).More>>

Corinthia Hotels Takes Sommelier Training to a New Dimension   July 13, 2011

CHI Hotels & Resorts, exclusive operator of the Corinthia Hotels brand, and the Academy of Food & Wine Service (AFWS), the UK’s professional body for front line food and beverage servers, continues to develop its Corinthia Sommelier training program.More>>

Pernod Ricard USA and BAR, LLC Offer BarSmarts WIRED this Summer   July 13, 2011

Pernod Ricard USA and Beverage Alcohol Resource, LLC (BAR), are offering BarSmarts WIRED free of charge for the summer months only. More>>

Best in Bar Management Article
Turning Servers Into Sellers   May 2, 2011

To reinforce the importance of selling rather than simply serving, frame the benefits of adopting selling behaviors to your staff around how they can affect tip income drastically.More>>

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