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Staff Management

Tips from industry experts for hiring and retaining staff, conducting group interviews for front-of-the-house staff and more.


Article
The Value of a Beverage Director   December 13, 2009

One of the strategies smart chain operations employ is to have a person who is in charge of the beverage business full time, but the job gets cut when budgets get tight. This is a mistake.More>>

Article
Major Missteps: Bartender Mistakes that Make Managers Cringe   December 9, 2009

Bartending is a detail-oriented job and the clientele can be demanding and unforgiving. We’ve compiled a list of the bartending mistakes that elevate managers’ blood pressure.More>>

Baileys Cafe Article
The Fresh Face of Nightlife: Female and Under 40 — Meet the New Owner/Operators   September 9, 2009

The growing presence of owners, operators and managers who are female and under 40 is nudging the industry in a new direction.More>>

David Overton Article
CHART Rewards Cheesecake Factory’s Commitment to Company Culture   September 9, 2009

The award is bestowed to a CHART member’s CEO/president who demonstrates commitment to associates.More>>

News
World's Oldest Bartender, 95, Retiring in Pennsylvania, AP Reports   August 31, 2009

Guinness World Records dubbed Angelo Cammarata the longest-serving bartender a decade ago, and he's earned induction into Jim Beam's Bartender Hall of Fame and numerous other honors. Now 95, he's calling it quits.More>>

Boa Article
Upscale BOA Bucks the Recession   August 26, 2009

After its opening in mid-June, BOA Sunset in West Hollywood, Calif., has found success operating as an upscale steakhouse during the recession.More>>

Community Article
Burning Question? Get Answers!    August 18, 2009

By joining our Community and submitting a question in the Ask the Expert section, you too can have your questions answered by a roster of thought leaders in the nightclub, bar and beverage industry.More>>

Stressing Article
Managing the Big Three   August 5, 2009

Labor, beverage and food costs can be improved. Here’s how.More>>

blank Article
Toasting Ladies at the Bar   July 10, 2009

The amount of women deeply ingrained in the industry, and more importantly, well-respected, has been a bit of an eye-opener.More>>

Family Article
OPERATIONS | Family Time   May 27, 2009

The real driver of the success at Tryst, XS and Drai's After Hours is the staff. Each employee is carefully recruited, trained and developed as a brand ambassador.More>>



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