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Staff Management

Tips from industry experts for hiring and retaining staff, conducting group interviews for front-of-the-house staff and more.


Robert Plotkin
Bartenders vs. Mixologists: What's the Difference?   October 25, 2011

Are there substantive differences between bartenders and mixologists? With cocktail culture firmly in the limelight, the word “mixologist” is bandied about so loosely that distinctions between the two have become obscured. More>>

Bartender female Article
The Savvy Art of Barmanship   September 26, 2011

Most beverage operators insist success in the bar business is predicated on creating human connections and ensuring customers feel welcome, comfortable and well-treated. That unwavering standard of care for clientele is at the heart of building repeat business and sustainable profitability. More>>

Robert Plotkin
Is Stress Killing Your Staff?   September 12, 2011

Karoshi. It’s the Japanese word for working oneself to death. Whether you realize it or not, some of your bartenders may be committing karoshi on a nightly basis. There are a number of things you can do to help alleviate the stress affecting your bartending staff:More>>

Cocktail Advice Article
Cocktail Advice From the Pros   August 29, 2011

If you only had one opportunity to pass on three pieces of advice to a rookie bartender about making cocktails, what would they be? Be prepared rookies, many of the pros' answers may well surprise you. More>>

Robert Plotkin
Seven Steps to Building Repeat Business   August 12, 2011

Want to double the volume of business you’re doing at the bar? Gimmicks and slick promotions won’t get you there. The only tried-and-true way to accomplish your goal is to convert first-time visitors into regular clientele.More>>

Robert Plotkin
Don’t Be Your Own Worst Enemy   July 19, 2011

Bad bosses create toxic work environments, which dissipate staff morale, undercut performance and foster conditions for theft. Robert Plotkin gives his take on conduct commandments for bar owners. More>>

Staffing for Success Article
Staffing for Success   July 5, 2011

Robert Casillas discusses five steps to building a winning team, helping your establishment generate profits. More>>

Bar Scene Article
Six Ways to Increase Profitability   June 6, 2011

When it comes to business, even small ideas on how to make more money are invaluable commodities. To that end, here’s a six-pack of potentially profitable ideas for your consideration:More>>

Bartender Blue Tini Article
What Do Your Bartenders Really Need to Know?   June 6, 2011

Considering the pivotal role bartenders play in the success of your business, what they don’t know can hurt you. But let’s be honest, what’s easier to put off than staff training?More>>

Waitress Article
Top 10 Tips on How to Motivate Employees   May 4, 2011

Motivating people is an acquired skill. So how can managers better motivate employees and create a more positive working environment? Following is our short list on that very subject.More>>



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