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Staff Management

Tips from industry experts for hiring and retaining staff, conducting group interviews for front-of-the-house staff and more.


Staff Management / Lead By Example Article
Manage Staff by Setting an Example   May 13, 2014

Management is making other people do what you want them to do. What you want your staff to do is provide exceptional customer service. Here are 5 emotional intelligence's for you to set an example of behaviors you want them to emulate.More>>

Kitchen Manager Article
Are Your Kitchen Managers Effective?    April 21, 2014

Having individuals to turn you kitchen into a center of efficiency and driver of guest satisfaction is critical to your financial success.More>>

Feedback Article
How to Get Valuable Feedback   April 8, 2014

There are a multitude of methods in which to receive feedback today in our workplace. Too often we do not take the time to receive, nor utilize feedback to improve ourselves or our businesses. More>>

Spring Cleaning Article
Spring Cleaning is Not Strictly Seasonal   March 18, 2014

Owner of Oceans 234, Tom Mirisola, sheds light on his venue's take on spring cleaning and explains how it should be practiced all year long and not just one season.More>>

Effective Meetings Article
How To Conduct Effective Manager Meetings   March 4, 2014

In your quest to operate a first-class and matchless restaurant operation, and deliver awesome results, think about how you communicate and inform your team with practical and beneficial information.More>>

Adhering to Systems Article
Adhering to Systems Creates Efficiency   February 10, 2014

Sys-tem (sistum), noun. A set of principles or procedures according to which something is done; an organized scheme or method.More>>

Lackluster Employees Article
Addressing Lackluster Employees   February 4, 2014

Critically important today in hospitality is your objective to inspire staff members to contribute to the success of your business. The role they play is paramount.More>>

Interview Questions Article
Out-of-the-Box Interview Questions   January 21, 2014

A little creativity in your interview questions can help build a wider view of a candidate and get them away from canned, overly prepared answers. More>>

Service with a Smile Article
Service With A Smile   January 21, 2014

Service with a smile is one of the easiest, yet often forgotten, ways to obtain and retain a good reputation. How often do your bartenders smile? More>>

Speed Rack Bartender Article
Staying Calm In A Fast-Paced Work Environment   January 14, 2014

Keeping your cool is critical to your personal and professional well-being. Here we present some of the best-known methods for managing stress.More>>



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