Editors Blog

Insights and opinions on the hot issues and stories in the Nightlife Industry.


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Creating a Service-Recovery Strategy   March 14, 2012

My mentality has always been the same: The guest experience must be the most important subject in the service industry.More>>

Megan Hernandez
What Are You Waiting For?   March 9, 2012

For the last few weeks, colleagues and friends alike have been asking me, “Are you ready for the show?!” They’re referring, of course, to the Nightclub & Bar Convention and Trade Show coming up March 12-14 in Las Vegas. My answer always is, as it must be, a resounding, “No.”More>>

Bar Rescue Insider
Let Me Check …   March 7, 2012

“Let me check with the …” They may seem innocuous, but these five little words make me cringe. This phrase means the server is not educated about a huge percentage of your establishment’s sales. More>>

Jack Robertiello
Bacardi Gets Global Bartender Respect at Competition   March 6, 2012

Shingo Gokan of New York City's Angel's Share won top honors at Bacardi's 2012 Global Legacy Cocktail Competition, but just as interesting to U.S. observers is the brand's international rep as mixology supporter.More>>

Bar Rescue Insider
How Color and Light Affect Interactions   February 29, 2012

Too often, bar owners select colors, then design and light their spaces with no thought to the atmosphere they are creating. The colors you choose for your business will drive the mood in your space; the way you light the space can accent or detract from the color palette.More>>

Robert Plotkin
Short Pouring: Caught in the Act   February 28, 2012

I must be a lightning rod for malfeasance because all too frequently I spot bartenders ripping off the house. Sometimes I catch a glimpse of them out of the corner of my eye; other times they do it right in front of me. It’s enough to make me want to stay home.More>>

Shane Young
Creating a Sub-Culture for Promotional Success    February 24, 2012

Staff members often primarily are focused on their titles or workspaces, only going through the motions of making “mom and dad” happy. Instead of complaining about their apathy, do something about it!More>>

Bar Rescue Insider
Tailoring the Bar Experience    February 22, 2012

Does your bar's staff know how to read your clientele? Understanding what your guests need and want is crucial to building repeat business, so give them the amazing experiences they long for.More>>

Jack Robertiello
Who Owns This Drink?   February 21, 2012

When the debate about bartenders’ intellectual property — drink concepts and recipes, mainly — broke out, I admit to being completely without interest. But something that’s now in federal court should give everyone in the drink business pause.More>>

Bar Rescue Insider
Who is Determining Your Menu?   February 15, 2012

Who is determining your menu? And who is deciding the fate of your ROI? Revamping a menu is a science! Why take a chance with your brand by not testing new items?More>>



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