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Staff Management
Baileys Cafe Article
The Fresh Face of Nightlife: Female and Under 40 — Meet the New Owner/Operators   September 9, 2009

The growing presence of owners, operators and managers who are female and under 40 is nudging the industry in a new direction.More>>

David Overton Article
CHART Rewards Cheesecake Factory’s Commitment to Company Culture   September 9, 2009

The award is bestowed to a CHART member’s CEO/president who demonstrates commitment to associates.More>>

Boa Article
Upscale BOA Bucks the Recession   August 26, 2009

After its opening in mid-June, BOA Sunset in West Hollywood, Calif., has found success operating as an upscale steakhouse during the recession.More>>

Community Article
Burning Question? Get Answers!    August 18, 2009

By joining our Community and submitting a question in the Ask the Expert section, you too can have your questions answered by a roster of thought leaders in the nightclub, bar and beverage industry.More>>

Stressing Article
Managing the Big Three   August 5, 2009

Labor, beverage and food costs can be improved. Here’s how.More>>

blank Article
Toasting Ladies at the Bar   July 10, 2009

The amount of women deeply ingrained in the industry, and more importantly, well-respected, has been a bit of an eye-opener.More>>

Family Article
OPERATIONS | Family Time   May 27, 2009

The real driver of the success at Tryst, XS and Drai's After Hours is the staff. Each employee is carefully recruited, trained and developed as a brand ambassador.More>>

Article
Game Changers   May 1, 2009

The trio behind Las Vegas' XS, Tryst and Drai's After Hours buck the recession and raise the bar on nightlife.More>>

Wink Wink Article
Mind, Body and Spirit   May 1, 2009

Negatively charged workplaces are not environments conducive to providing hospitality. But as it turns out, the strategy for improving staff morale is straightforward and uncomplicated.More>>

Article
Don’t Be Your Own Worst Enemy   April 17, 2009

Is it a leap in logic to presume that bartenders might find it easier to rip off a jerk of a boss?More>>



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