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Staff Management
Manager Article
Five Essential Factors for Enforcing Staff Policy    April 30, 2013

Enforcement of rules, guidelines and policies is an area that many bar owners struggle with. This is especially true if a company is expanding and its rules change as the business grows. More>>

Waiter Article
Great Hiring Is Key To Successful Service   March 12, 2013

If location, décor, music, food, and drinks are the core ingredients of a successful bar or nightclub, service and hospitality is the special sauce that brings customers back for more.More>>

TJ Schier Article
NCB Book Series – SMART Restaurant Guide’s by TJ Schier   February 26, 2013

Schier one of the highest rated speakers at the NCB Show he is also an author of a book series. The foundation book entitled S.M.A.R.T. Restaurant Guide to Effective Food Service Operations focuses on moving the right items to drive restaurant success.More>>

Security Guard Article
Maintaining Control With Effective Security   February 19, 2013

Effective security could be a game changer for the overall success of your Venue. Your security could not only make or break your customer experience but your liability as well. More>>

Prema Lounge Article
7 Ways to Maximize Employee Sales    February 12, 2013

Instead of spending extra money on dubious promoters or loss-leader promotions, implement and use these seven tools to maximize what you are getting out of your existing restaurant and staff.More>>

Restaurant Owner Matrix Article
How to Avoid “Crazy Maker” Status in Your Restaurant   January 22, 2013

To help restaurant owners find ways to improve their business operations, David Scott Peters created the Restaurant Owner Matrix and it ultimately determines if you are a Crazy Maker, a Pencil Pusher, a Head Coach or a Social Worker...More>>

Winter Blues Article
Beating The Mid-Winter Blahs — It's Mind Over Matter   January 15, 2013

It’s as real as overcast, freezing rain and grungy slush. They’re the mid-winter blahs, that pervasive depression that befalls all of us. It strikes in the early part of the year when our minds begin to accept that there won’t be any occasion worth celebrating until spring.More>>

Manager Article
Screening for Effective Management    December 4, 2012

What distinguishes an effective manager from one who is ineffective, or worse, counterproductive? Identifying the attributes you’re looking for in a manager, likely none outweigh someone being “centered.”More>>

Tip Jar Article
Tip Jars, Where Art Thou?    November 20, 2012

A few years ago, a musician wrote an article regarding the effect the size and shape of a tip jar has on one’s tipped income. Years of observations lead him to believe that a large, glass brandy snifter prompted people to tip more.More>>

Bartender Article
Why Bad Things Happen to Good Bars   September 25, 2012

Doing something because “it’s the way it has been done in the past,” in reality, is to do something because it is familiar and may only serve to perpetuate a costly, inefficient or otherwise unfounded practice.More>>



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