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Staff Management
Security Guard Article
Maintaining Control With Effective Security   February 19, 2013

Effective security could be a game changer for the overall success of your Venue. Your security could not only make or break your customer experience but your liability as well. More>>

Prema Lounge Article
7 Ways to Maximize Employee Sales    February 12, 2013

Instead of spending extra money on dubious promoters or loss-leader promotions, implement and use these seven tools to maximize what you are getting out of your existing restaurant and staff.More>>

Restaurant Owner Matrix Article
How to Avoid “Crazy Maker” Status in Your Restaurant   January 22, 2013

To help restaurant owners find ways to improve their business operations, David Scott Peters created the Restaurant Owner Matrix and it ultimately determines if you are a Crazy Maker, a Pencil Pusher, a Head Coach or a Social Worker...More>>

Winter Blues Article
Beating The Mid-Winter Blahs — It's Mind Over Matter   January 15, 2013

It’s as real as overcast, freezing rain and grungy slush. They’re the mid-winter blahs, that pervasive depression that befalls all of us. It strikes in the early part of the year when our minds begin to accept that there won’t be any occasion worth celebrating until spring.More>>

Manager Article
Screening for Effective Management    December 4, 2012

What distinguishes an effective manager from one who is ineffective, or worse, counterproductive? Identifying the attributes you’re looking for in a manager, likely none outweigh someone being “centered.”More>>

Tip Jar Article
Tip Jars, Where Art Thou?    November 20, 2012

A few years ago, a musician wrote an article regarding the effect the size and shape of a tip jar has on one’s tipped income. Years of observations lead him to believe that a large, glass brandy snifter prompted people to tip more.More>>

Bartender Article
Why Bad Things Happen to Good Bars   September 25, 2012

Doing something because “it’s the way it has been done in the past,” in reality, is to do something because it is familiar and may only serve to perpetuate a costly, inefficient or otherwise unfounded practice.More>>

Graph Article
Hitting on All Cylinders   June 19, 2012

Keeping an operation running at optimum efficiency, takes knowing what to look for and making the necessary adjustments at the appropriate time. Therefore, beverage operations have to be hitting on all cylinders to crank out maximum profits. More>>

Bartenders Article
Potent Wisdom for New Bartenders   May 22, 2012

What advice would you give a bartender working your bar for the first time? Following is a short list of things to cover in your bartender's initial pre-shift meeting:More>>

Spilled Drink Article
Bartending Etiquette: Avoiding Blunders and Gaffes   March 13, 2012

Let’s be honest, bad service stinks. Rankle our sensibilities, trod on our concepts of lounge etiquette and we’ll rebel. There are unwritten conventions governing professional bar conduct. You know most of them intuitively. Then why is it so many bartenders consistently step on these...More>>



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