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Staff Management
Feedback Article
How to Get Valuable Feedback   April 8, 2014

There are a multitude of methods in which to receive feedback today in our workplace. Too often we do not take the time to receive, nor utilize feedback to improve ourselves or our businesses. More>>

Spring Cleaning Article
Spring Cleaning is Not Strictly Seasonal   March 18, 2014

Owner of Oceans 234, Tom Mirisola, sheds light on his venue's take on spring cleaning and explains how it should be practiced all year long and not just one season.More>>

Effective Meetings Article
How To Conduct Effective Manager Meetings   March 4, 2014

In your quest to operate a first-class and matchless restaurant operation, and deliver awesome results, think about how you communicate and inform your team with practical and beneficial information.More>>

Adhering to Systems Article
Adhering to Systems Creates Efficiency   February 10, 2014

Sys-tem (sistum), noun. A set of principles or procedures according to which something is done; an organized scheme or method.More>>

Lackluster Employees Article
Addressing Lackluster Employees   February 4, 2014

Critically important today in hospitality is your objective to inspire staff members to contribute to the success of your business. The role they play is paramount.More>>

Interview Questions Article
Out-of-the-Box Interview Questions   January 21, 2014

A little creativity in your interview questions can help build a wider view of a candidate and get them away from canned, overly prepared answers. More>>

Service with a Smile Article
Service With A Smile   January 21, 2014

Service with a smile is one of the easiest, yet often forgotten, ways to obtain and retain a good reputation. How often do your bartenders smile? More>>

Speed Rack Bartender Article
Staying Calm In A Fast-Paced Work Environment   January 14, 2014

Keeping your cool is critical to your personal and professional well-being. Here we present some of the best-known methods for managing stress.More>>

Hostess Article
How Strong is Your Host Staff?    December 10, 2013

Most owners and managers understand the importance and value in excellent service. Therefore, they spend a great deal of time working with their wait staff and bartenders. But how much training does your host staff receive?More>>

Hiring for Bars and Nightclubs Article
Hire Rock Star Employees Not Lip Synchers   October 22, 2013

TJ Schier, President and Founder of Incentivize Solutions and S.M.A.R.T. Restaurant Group, gives his insight on the importance of the hiring and training process.More>>



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