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Staff Management
Things to Look for When Hiring for Your Nightclub Article
5 Things to Look for When Hiring for Your Nightclub   February 17, 2015

The right staff can make your job a whole lot easier. Know what characteristics you need in an employee and how to find that diamond in the rough, and you will never have to worry.More>>

Running a Family Bar Article
Dirty Little Secrets of Family Bars   February 17, 2015

After years of hard work, you’ve built the family bar into a great success and you take pride in meeting the challenges that each day brings. At some point, though, the day arrives when it’s time to turn the reins over to the next generation.More>>

Coaching restaurant employees Article
Coaching Super Stars to Boost Sales   February 3, 2015

The greatest influencer of performance is coaching. Yet, it’s the most underdeveloped practice in restaurants, nightclubs and bars. More>>

Closing Time: Managing Patron Behavior Article
Closing Time: Managing Patron Behavior   February 2, 2015

One of the most critical times in any bar or nightclub is the time leading up to and the actual closing of a venue. This witching hour can be problematic if not monitored and proactively managed.More>>

Finishing Strong: The Do’s and Don’ts of Creating Lasting Impressions Article
Finishing Strong: The Do’s and Don’ts of Creating Lasting Impressions    January 20, 2015

Finishing strong is arguably the most important of the misunderstood components of service excellence, and the one that is most often neglected. More>>

5 Strategies to Ensure the Success of a Family Run Bar Business Article
5 Strategies to Ensure the Success of a Family Run Bar    January 6, 2015

Bars and restaurants are where we meet friends and family, and where we have a drink and talk. But it’s not always cocktails and chatting when the bar or restaurant is family run.More>>

Steps to Running the Ultimate Shift Meeting Article
3 Steps to Running the Ultimate Staff Meeting   December 16, 2014

What does your staff need to hear and want to hear prior to a “kick ass” Friday night shift? You may have a mere 15-20 minutes to deliver your message of encouragement and key tactics to execute on. More>>

Everyone wants to have great employees, but only a few bars do. Article
Your Staff Still Sucks   December 9, 2014

Everyone wants to have great employees, but only a few bars do. How do they do it? What are their secrets?More>>

6 Ways to Make Workplace Wellness a Priority Article
6 Ways to Make Workplace Wellness a Priority   November 25, 2014

When employers make workplace wellness a priority, it can have a positive effect on both employee morale and the company’s bottom line.More>>

The Customer is not always right. Article
The Customer is Always Right is not Always Right   November 11, 2014

The phrase “the customer is always right” is an iconic one. While the concept and message it provides is useful guidance which organizations can base their customer service, the statement is obviously not absolutely correct.More>>



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