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Progress & Profit
20-Year Reflections and Insights On a Booming Industry and How It Got Here
Twenty years ago, the on-premise industry, in comparison to
the present, was a completely different universe, in which monumental
changes were taking place. Indeed, the climate for opening a bar looked dismal at best. |
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Lighting and Sound Do's and Don'ts
Manufacturer Tips for Supreme Success
Why take advice from amateurs when you can get words of wisdom straight
from the pros? Whether operations, promotions, marketing — or in this
case, sound and lighting — sage suggestions ultimately lead to
increased success, right? |
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Controversy Uncorked
Supreme Court’s Ruling on Direct Wine Sales Forces States to Ship In or Shut Out
The recent Supreme Court ruling that upheld a state’s right to regulate
the sale and distribution of alcohol within its own borders but said
states must also treat in-state and out-of-state alcohol producers the
same has raised numerous issues, not only within the wine industry, but
the spirits and beer industry as well. |
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The Buzz Increases
Today’s Energy Drink Options are Profitably Uplifting
The trends — and numbers — are encouraging. Energy drinks continue
to increase their buzz in today's on-premise environments, and as
patrons continue to ask for them straight or mixed in a cocktail or
shot, nightclub and bar proprietors continue to profit. |
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Cutting-Edge Cash Registers
Time Saving and Theft Prevention Have Never Been Better
With today’s cutting-edge systems with their multitudes of
capabilities, cash registers are continuing to raise eyebrows as
operators raise revenues. |
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Club Drug Consequences
Anti-Drug Proliferation Act Targets Clubs and Other Entertainment Venues
The so-called war on drugs has a new semi-secret weapon that it is designed
specifically to hold club and bar owners and site or event managers
responsible for the drug activity occurring on their premises.
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Crises & Communications
A Fire ... An Explosion ... A Shooting ... Racial Discrimination ... It Could Happen To You ... and Then What Do You Do?
These are just five headlines among thousands that resulted from a
Yahoo.com search using the key words “nightclub fires,” “nightclub
explosions” and “bar shootings.” What they indicate is how random acts
of violence, accidents and undercover operations can affect just about
anyone in any nightclub or bar anywhere, any format, any size. |
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Dr. Jeckyll & Mr. Fried
Equipment Advancements and Old Habits Ensure Continued Profitability of Fried Foods
Hold on to your spatulas. If the latest commercial fryer equipment
advances are any indication, customers likely will be ordering fried
chicken tenders and popcorn shrimp at least until Super Bowl LXXXIII
and probably well beyond. |
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Prepare to Print and Profit
What Should You Come to Expect From Your Printer?
"I think quality is the biggest thing. I mean, you get what you pay
for,” says Charice Keener, sales and marketing manager for the Shout!
House in San Diego. Keener isn’t talking about the bar service or the
menu, however –– she’s talking about printing. |
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Managing Your Environment
Part 1: Managing Labor to Create Sales
Today, if you’re serious about improving service, you have to look
beyond lip service. |
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Profits Cubed
Frozen Cocktail Recipes Bring In Warm Receptions from Guests
If you’ve ever seen the broad grin on a kid’s face when he or she comes
away from their purchase at an ice cream truck, you know true happiness
— at least until the cold treat is finished or melts away into a
pleasant memory. Well, take a close look at a patron after they take
the first sip of a frozen cocktail at the bar, and the reaction is much
the same: delight. |
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Who Are These People?
Loyalty Programs are the Answer to Assets for Owners
Whether
it’s making them club members in South Carolina or staff members in
South Dakota, people respond to being included. |
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The New Age of Bar Food
Menu Considerations for Meeting Patron Expectations of Variety and Quality in Bar Food
American bar-going consumers are
losing patience with unsurprising bar food menus that not only offer
few choices but deliver marginal quality at best in their few items. |
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Suggestive Sales
Upselling Spirits is An Asset and An Art
The term upselling has been taught to bartenders and servers in
millions of bars around the globe. When a guest asks for a vodka tonic,
many servers are instructed to ask if the guest has a vodka preference
such as Stoli or Absolut, for example, with an accompanying nod. This
accompanying nod is called the Sullivan nod, apparently after the first
person to have ever nodded and suddenly realized that his actions were
contagious. The apparent result is a higher-priced brand sold. And
evidently to most operators, the unapparent result with this technique
is that most people already either have a brand in their head, if any
preference at all. Guests who have no preference in liquor feel
somewhat pushed with the upselling technique on their first order. This
isn’t the kind of practice any operator should suggest their staff to
utilize in an equation for success. |
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Pie 4 Profit
For Pizza Revenues, Some Bars Are Going Beyond the Slice
Whether an operation sells pizza at the bar just by the slice or by the
whole pie, it’s still baking whole pizzas. In an age where consumers
have grown to expect more than just the standard Pepperoni and Cheese
slices, many operators are discovering straight-from-the-oven profits
from whole pizzas with a variety of toppings and sauces. |
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'The Show' Hits Atlantic City
30 AC Seminars Raise the Bar on the F & B House that Education Built
The Nightclub & Bar Convention & Trade Show is set to raise that proud
tradition in an all-new, East-Coast setting when “The Show” comes to
Atlantic City (AC 2005) Oct. 10-12. |
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Malternatives in Motion
Today’s Variety Offers Up Tasty Traffic
People have their preferences. It’s important to offer people
alternatives. Specifically, many bar owners and managers think it’s
important to offer their customers malternatives. |
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Tastes of the Tropics
Readying Your Backbar for the Rum Renaissance
More than 50 years ago, Trader Vic wrote that rum was the most versatile and underappreciated spirit behind the bar.
Across the country and around the world, rum’s reputation is being
elevated from the bottom shelf as consumers discover the virtues of the
most versatile distilled spirit. In the past decade, the number of rums
imported to the United States from the world’s rum barrel, also known
as the Caribbean basin, has grown from a few to a several dozen. And as
more and better rums become available, the demand for the Caribbean
spirit continues to grow. |
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The New Success of Sake Is It Embracing Trends, or Are Trends Embracing It?
They are the scene-setting citizens of their communities, and they can be found gracing the chic environments of bars, lounges and nightclubs across the country, validating trends and — in some cases — creating new ones. At this very moment these preeminent patrons can be found mingling — cool cocktails in hand. What they’re holding, however, might surprise you. |
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The Tequila Revolution
From High-End To Low, Trade in Tequila Never Has Been More Profitable On-Premise
| Unlike the stock market, which has witnessed
numerous ups and downs in the past two decades, the domestic trade in
tequila can be charted by an indicator arrow pointing almost straight
up in the 20-plus years since premium and super-premium brands began
arriving in U.S. bars and clubs from Mexico. |
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