Bar Management - Staff Management

The Importance of First Impressions at Your Bar

September 23, 2014 | Article | By Brian Warrener

The importance of a first impression is considered by most to be an unquestioned truism. Scientists and Psychologists repeatedly stress the... more >>


Using variance reports to manage and train bartenders.

September 16, 2014 | Article | By Kevin Tam

Variance reports are basically an analysis to see how liquor usage compares with sales. Here are three tips to help you use them to manage your staff. more >>


Dealing with Customer Complaints

September 2, 2014 | Article | By George Barton

As an operator you must recognize and be able to quickly resolve customer complaints as they pop-up and teach our team members that those adverse... more >>


Steps to Get the Most Out of Your Staff

August 25, 2014 | Article | By Brian Warrener

Your employees are tasked with delivering your vision and nurturing your establishment’s relationship with your customer. Getting the most from... more >>


Restaurant and Bar Time Management

August 5, 2014 | Article | By Kristen Santoro

You are constantly challenged with completing multiple tasks with a never ending workload. Can you do it more effectively and efficiently with a... more >>


Nightclub and Bar Security Guards

July 22, 2014 | Article | By Mary-Kate Dunphy, Robert Smith

There is not one act an owner performs which causes a shut down, but an accumulation of little unsatisfactory practices that transform into unfixable... more >>


Turning Service Failures into Successes

July 15, 2014 | Article | By Brian Warrener

Mistakes are inevitable and the nature of the bar business makes them more likely than in most other industries. However, turning a service failure... more >>


Customer Relations

July 1, 2014 | Article | By Mary-Kate Dunphy

It’s not just about being on time, being fast or even about being a hard worker. Servers and bartenders need to look at every customer as a... more >>


How To Hire Bar Staff

June 24, 2014 | Article | By Brian Warrener

It’s your bar. It’s your vision. The financial risk is yours. And yet, with some direction but no absolute control, you turn the whole thing... more >>


time off / vacation

May 20, 2014 | Article | By Amanda Baltazar

There are many advantages to getting away but how do you get your staff and venue ready for your absence? And how much do you keep in touch once... more >>



TIPS

October 28, 2011 | News

Health Communications, Inc. unveiled TIPS for Gaming 2.0, an alcohol server training and certification program designed specifically for casinos,... more >>


April 5, 2010 | News

Carlo Barone president and founder of OneBar Inc. announced today that Carl Brach will be adding his 25 years of national account sales experience... more >>


January 27, 2010 | News

More than 1,000 beverage professionals weighed in for BEVFORCE and BevNET's survey and are optimistic about the state of the beverage industry in... more >>


August 31, 2009 | News

Guinness World Records dubbed Angelo Cammarata the longest-serving bartender a decade ago, and he's earned induction into Jim Beam's Bartender Hall... more >>



Customer Service

June 10, 2014 | By Nightclub & Bar

Today’s customers are “wired and dangerous,” and one person can tell 10,000 people about their negative experience with the single click of a... more >>


Waiter and Waitresses

May 21, 2014 | By Kristen Santoro

Today is a day to recognize the value and importance of your servers. They represent your venue and are all the difference between a good or bad... more >>


Reasons Why Employees Quit

November 12, 2013 | By Kristen Santoro

The saying goes that people don't quit jobs, they quit their bosses. Here we dive into seven different reasons why employees quit and how you as an... more >>


Cook Something Bold

November 8, 2013 | By Kristen Santoro

Cooking something bold, daring or out of your comfort zone can pay off in a big way. Don’t be afraid to get creative with your current inventory... more >>


National Bosses Day

October 16, 2013 | By Kristen Santoro

National Bosses Day (Today, October 16) gives workers a chance to show appreciation for hard working supervisors. more >>


Make a Difference

September 17, 2013 | By Kristen Santoro

The hospitality industry is very challenging for owners and operators. And the success is dependent on the efforts you are willing to put into it. more >>


VIP Guests

August 6, 2013 | By Robert Smith

VIP’s spend money and owners love money. Sometimes rules are bent and VIP’s get away with activities that are not normally allow from general... more >>


Bar

January 3, 2013 | By Robert Plotkin

There’s no room at the top for the complacent and uninspired. It’s all about stepping over the rut, not falling in it. So take our list, grab a... more >>


Back Bar

August 14, 2012 | By Robert Plotkin

To my way of thinking, a tour of duty as a bar back is the best way to become a bartender. You learn that bartending as a nightlong series of... more >>


Robert Plotkin

April 24, 2012 | By Robert Plotkin

I am what is referred to as a business traveler. One of the downsides of traveling is having to dine alone. So why is it that from the moment I enter... more >>




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