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NCB Author

Tim Kirkland

Contributing Writer


Tim Kirkland

Tim Kirkland is an author, speaker, and consultant focusing on sales-building and service-energizing. More than 5,000 restaurants, hotels, and nightclubs worldwide use his best-selling book, The Renegade Server.


Tim Kirkland Blog
Cheaper, Better and More   February 10, 2012
By: Tim Kirkland

In challenging climates, the first instinct for many bar, nightclub and restaurant operators is to start looking for places to cut. Beware this temptation!

Best in Bar Management Article
Turning Servers Into Sellers   May 2, 2011
By: Tim Kirkland

To reinforce the importance of selling rather than simply serving, frame the benefits of adopting selling behaviors to your staff around how they can affect tip income drastically.

Tim Kirkland Article
Scheduling for Profits   July 6, 2010
By: Tim Kirkland

It's not cost control or driving sales or marketing that is a nightclub or bar manager's primary responsibility at the venue, it's the people.

Article
ID Examination 101   May 10, 2010
By: Tim Kirkland

Empower team members to check identification, no matter what their position. Make sure they know how to do it thoroughly with these five steps.

Article
Making Happy Hour Downright Ecstatic   November 10, 2009
By: Tim Kirkland

Happy hour is becoming more popular, and operators who step up with something interesting stand to benefit. If you haven’t revised your happy hour program recently, consider these steps.

Article
Eyes Wide Open   March 1, 2009
By: Tim Kirkland

Make sure your entire team understands the importance of monitoring guest consumption and can recognize the signs of intoxication. Here are some tips.



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