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Reaching the On-Demand Generation

    You get what you want immediately, you have access to huge amounts of music, you never get bored or need more music for quite some time. Now consider how many people out there are using these kinds of on-demand devices.
    Technology has turned consumer expectations upside down. Patrons come into the bar from an outside world where they expect to be exposed to something new and interesting at all times. Jukebox technology of late has kept pace, and one purveyor of digital jukebox music aims to feed the consumer the on-demand music experience he or she wants.
    Ecast is a touchscreen music service with installation in more than 10,000 locations nationwide.
    “We give consumers access to a massive music library of the most up-to-date content,” says Craig Stokes, product marketing manager. “That’s because we are the only 100 percent broadband music provider in the industry.”
    That selection finds its way to on-premise locations in the form of 19 different jukeboxes by partner manufacturers NSM, Rock-Ola and View. User-friendly touchsceens and immediate broadband delivery of music meet the expectations of today’s on-demand, MP3 player-addicted consumers in a manner appropriate for the on-premise environment. Ecast says a nationwide study it conducted with Arbitron found that 79 percent of patrons found the Ecast jukebox made the overall bar environment more enjoyable.
 
What They Want
    “Our operators work with locations and consult to determine what jukebox is needed for that location and what type of music is need as well,” Stokes says. The entire catalog of music is available for play 24/7; however, for owners who do not want to overwhelm patrons and instead wish to focus on a specific vibe, Ecast-powered jukeboxes can be filtered by music genre. For example, rappers Jay-Z and Snoop Dogg could be blocked from appearing in a country location, while Tim McGraw or Toby Keith could be blocked from being selected for play in a hard rock or hip-hop location.
    Ecast’s unique Unsigned Artist Program allows bar owners to get their favorite local bands on their jukeboxes. Other benefits of Ecast’s service include new music added to the jukeboxes automatically each week. New album and song releases appear the day after the labels release them for sale, giving patrons a great way to try out new artists and songs before going to the store to buy the CDs or buying songs for their MP3 players.

Music Discovery

    One of the biggest desires of many of today’s consumers is music discovery —i.e., coming across something new that they haven’t heard before.
    Patrons accustomed to looking for music on iTunes, for instance, will be right at home with the Ecast interface. “You start with one of idea in mind, and find yourself somewhere totally different, playing songs you weren’t even anticipating,” says Suzanne Maineri, marketing communications manager for Ecast. “You can search for specific music or use our Hot Hits playlists to discover new songs or artists or favorites you forgot about.”
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