10 Advertising Blunders to Avoid
For any company,
$1 million is a lot to lose. Companies with $100 million in revenue may
spend as much as $10 million on advertising alone, so they need to
spend it wisely. Advertising can be the biggest expenditure after
salaries and benefits, as much as 5-10 percent of the budget.
Even if you don’t own a $100 million company, you don’t want to
waste your hard-earned advertising dollars. Nor do you want to put out
the wrong message because you’ve failed to craft an ad that most
appeals to potential customers.
When you watch out for these 10 common advertising gaffes, you will get the most marketing bang for your buck.
Mistake #1:
Not understanding your target audience. When
determining an advertising plan, consider everyone who might purchase
the product.
When you’ve decided who you’re targeting, consider
what will best motivate a consumer to respond to your ads? Research
services and promotional companies, such as Nielsen for television and
Arbitron or killerspots.com for radio, can help you unearth this type
of information. Competitive Media Reports also allow you to see where
your competitors are advertising.
Mistake #2:
Delivering the wrong message. You can usually best
appeal to your target market by clearly stating the benefits of the
product and making sure those benefits are relevant to that target
audience’s needs or “hot buttons.” Show results and deliver a positive
message about the company’s belief in its product and what it can do
for the consumer.
Mistake #3:
Not running ads often enough. You’ll generally need
three exposures to build awareness and motivate someone to respond to
an ad. By spreading your advertising over too many different types of
media, your intended audience might not get those three exposures.
Based on your budget, focus on the highest-performing media for your
type of product. This will allow your target audience to see the ad
enough times to build awareness. Research services such as MRI research
can help you with this. They survey 26,000 consumers every year. You
give them information, and they give you research tailored to your
needs, such as the television networks and shows your target audience
watches with the highest frequency.
Mistake #4:
Utilizing the wrong media to reach your target
prospects. Seniors still don’t use the Internet as much as younger
people do. So, if you have a senior product, focusing your marketing
efforts on the Internet might not be a good idea.
If you’re trying to reach a niche audience,
television or radio might not be the best fit since they reach a mass
audience.
Consider a specialty print publication such as a
trade journal or a local interest publication to more effectively reach
potential customers.
Mistake #5:
Choosing award-winning over results-getting.
Creative people in some ad agencies can be more concerned about an ad’s
concept or look than they are with whether it will actually sell. Be
careful of a creative team that tries to sell you on advertising that
doesn’t feel right to you. An ad can be cool or artsy, it can look
beautiful or be hilarious, but if it doesn’t generate results, it’s of
no benefit to you.
Mistake #6:
Not focusing on the consumer’s needs. It should go
without saying that an ad must convince consumers that the product or
service will meet their needs. Some companies still try to
dictate what they feel their ads need to communicate, often, because
they are too close to the product or service.
If you feel too involved in the production of the
ad, you can take the ad to a focus group. Even when you know who might
buy your product, you may not know how to get them to buy it.
Outsiders’ opinions can be invaluable, especially those of experts who
understand how to communicate more effectively with that consumer.
Mistake #7:
Not developing a complete advertising campaign. One
ad probably won’t thoroughly inform your prospects. A single ad may
work for a while but stops being effective as the consumer stops paying
attention. You may need to develop a campaign to communicate a complete
message. Also, another ad or a series can help you capture people’s
attention you weren’t able to get with a single ad. Usually a campaign
consists of several ads over the course of the year to appeal to people
through different strategies.
Mistake #8:
Not understanding the seasonality of various
products and services. Consider the peak times of year for your product
or services when you’re developing an advertising campaign. Products or
services that change consumers’ lives or images will benefit from
advertising the first of the year, as people make (and try to
keep) resolutions.
TV viewing itself is seasonal. When the weather is
bad, people watch more television, and response to advertisements tends
to be better. Whereas, when the weather is better, people watch less
television.
In April, we all have to pay taxes, so people
generally spend less money on consumer goods. Even products that sell
well all year long may do better at some times than others. So, you
should cut back a little when it’s slower and beef up advertising
during peak times.
Mistake #9:
Not incorporating your Web site into your
advertising program. An increasingly large percentage of consumers are
going to Web sites to make their purchases, so you must have a strong
Web site and include its address in all your advertising. One
advertiser who had a Web site for a high-end product hesitated to
promote the site for a year, thinking their telemarketing program was
superior. When they finally advertised the site, sales increased 15
percent virtually overnight!
Mistake #10:
Copying a competitor’s advertising approach. Strive
to be original, and it will pay off. By copying a competitor’s ad, you
may just be building further awareness for your competitor. You need to
be innovative in your advertising approach to differentiate your
business from theirs if you want to gain the advantage.
AFLAC duck and the GEICO gecko are examples of
ways companies were able to gain top-of-mind awareness with the
effective use of humor. If another company was to use a goose or lizard
in their ads, consumers still would likely think of the originals.
Make A Million Bucks, Not a Million Mistakes
Careful research, planning and hard work go into developing successful
advertising. Your ads must be smart, creative and well-placed to reach
your desired market and make them desire your product. By avoiding
these 10 common advertising errors, you can use your ad dollars more
effectively, get more response to your ads and gain greater revenue.

Peter Koeppel is founder and president of Koeppel Direct, a leader in
direct response television media buying, marketing, campaign management
and creative strategies. With more than 20 years of marketing and
advertising experience, Koeppel has helped Fortune 500 companies, small
businesses and entrepreneurs alike develop marketing campaigns to
increase profits. For more information, visit koeppeldirect.com or call
(972) 732-6110.
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