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Dressing Up
Your Glassware
Where There's a Logo, There's a Way
to Wow Crowds and Woo Sales
Don't just
think about the drinks you serve; consider what you are serving them
in. Each drink list is tailored to fit the clientele and adding logoed
drinkware can only add to the style and advertising power of your
establishment. While different for every venue, setting up a drinkware
program has three important characteristics. Looking at each of these
three in turn, Nightclub & Bar asked a pertinent question, got some
answers and collected a few tips, as well.
Advertising Effectiveness and Promoting a Brand
• What is the benefit to branding through logo drinkware?
The first key points to acknowledge when putting
your logo, name or rendering on drinkware is the advertising
effectiveness you desire and deserve. Logo recognition is a cornerstone
in creating a brand. As they say, “A picture tells a 1,000 words.”
In Pensacola, Fla., Bamboo Willie’s
has been a boardwalk institution through more than one crowded tourist
season, and General Manager Robert Gleim says they currently are
looking into yet another specialty glass for this season. The bar
already stocks logoed Styrofoam cups, plastic cups and shot test tubes
with a name drop down the front. What does this matter? It gives the
bar cheap, effective advertising and sets up their brand on the beach.
“People are walking around the boardwalk with our cups,” Gleim says. “It gives us brand recognition.”
Keeping their target market in mind, the bar sticks
to the 10-ounce plastic and Styrofoam for several reasons. Disposable
allows for the uninhibited movement of their cups outside of the bar
and onto the beach. In addition to this, the bar’s branded drinkware
also is in accordance with the law by providing a non-glass container
on the beaches.

Tip: “Consistency in presentation is crucial to the brand.”
— Shelly Waguespack, VP of administration, Pat O’Brien’s corporate
Pat O’Brien made his actual signature famous when he
began branding bar merchandise in the 1940s. Today, the franchise holds
tight to their success with brand recognition. “We had an additional
version of our logo that we were using in the 1980s,” says VP of
Administration Shelly Waguespack. “When we realized the importance of
solidifying our logo, it just became necessary to be more consistent.”
Cost Versus Profit Margin
• How do you decide where logo drinkware falls within your budget?
Deciding the portion to allot to your drinkware
design depends on several factors and may take some trial and error
before becoming a permanent number on the budget outline. Key factors
to budget in include: How many colors are incorporated into the design,
what kind of glassware will move the best, the benefits of going with
one company over another and finally, inventory storage. If you are
only devoting a small amount of the budget to logo drinkware, then
grouping it with your other drinkware expenditures is probably the best
option. If you are going to spend a significant amount of time and
effort, incorporating it into the budget’s larger advertising segment
is a possibility.
Tip: “If you go
through your food distributor, some of these guys won’t even charge you
for artwork. That will just be included in the price of the cup.”
— Robert Gleim, general manager, Bamboo Willie’s, Pensacola, Fla.
Gleim says that he did a little shopping before
deciding to go with Bamboo Willie’s food distributor, and he found that
“everyone was pretty comparable.” While some companies may offer free
design but a higher cup price, others will offer a fee for the initial
design work but a break on cost overall. One benefit Gleim found with
his food distributor was the warehouse advantage. “We don’t have
the space,” he says. “Our main distributor warehouses for us.”
Concept Support 
• Do you stick with a specific logo, or do you change the design to indicate a theme?
Pat O’Brien’s offers patrons the chance to purchase
more than 13 different kinds of stemware ranging from wine glasses to
jiggers to the legendary hurricane glasses. While the logo is always
the same, the different sizes and shapes blend in with various themed
drinks on the cocktail menu to increase revenues.
“We began the Category 5 Margarita at the beginning of last summer,” says Waguespack.
The drink, while now holding a somewhat touchy name,
has sold well and is a good example of cross marketing through logoed
drinkware.
Tip: “We sell the pilsner glasses in-house. They are priced at $8 a piece or four for $24.”
— Lynette Jamero, bar manager, Mother’s Tavern, San Luis Obispo, Calif.
In-house sales of drinkware can mean one more
revenue stream. Of course, customers want something fashionable, yet
indicative of a fun evening. While the occasional update every three to
five years will keep a logo looking fresh, many operators who have been
in this for a while will agree that drastic change is very risky.
As one of the only bars in San Luis Obispo with
logoed drinkware, Mother’s Tavern pilsner glasses are lauded as a great
gift idea.
“It has always been the same,” Jamero says of the
logo on the signature beer glasses. “We get a lot of regulars of all
ages, but the glasses are known as good graduation gifts. So, on
graduation weekend, we sell out.”
Plan a Detailed Profit Program
Deciding how to set up a logo drinkware program is a
complex undertaking. As mentioned before, there is a time of trial and
error with so many variables coming into play. The size of your
establishment, flow of traffic, type of beverages and storage all
factor into a program specifically suited for you. A few aspects are
vital, however. Make sure your logo drinkware remains true to the brand
you are creating and make sure you educate your patrons on exactly what
you offer. Table tents, signage and having your staff promoting
on-premise will send sales nothing
but skyward. NCB
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